We undertake annual audits of Hunter Water’s compliance with its operating licence. Monitoring Hunter Water’s compliance with its operating licence is our function under the Hunter Water Act 1991.
The current operating licence is the 2022-2027 operating licence. This year, we are undertaking the 3rd audit of Hunter Water’s compliance with this licence.
We partner with specialist auditors to undertake these audits. We will provide a report to the Minister on the audit soon after we receive a report from our auditor.
Prior to each year’s audit, we engage with government agencies that Hunter Water has regulated relationships with under its operating licence to get their feedback on Hunter Water’s performance. This feedback informs the audit scope for that year’s audit.
You are welcome to send us feedback on Hunter Water’s performance at any time. Your feedback will also inform the annual audit scopes. Please note that we will not share or publish any feedback on our website.