Setting maximum prices and promoting competition between providers where practical so you pay a fair price for water, public transport, council rates and more.
Maintaining safe, reliable services and fair access through provider licenses and regulation.
We investigate and give advice on prices and other issues through a review process. This process includes consultation with residents and people from industry or government. We are a NSW government agency, but decisions and advice from our reviews are independent of the government.
Reviews can vary between industries, but they usually follow these steps:
During this step we prepare our approach and publish a timetable. Each consultation is different in the time it takes and questions we’ll ask.
Have your say by making a submission in response to an issues paper.
We publish an Issues Paper to explain our objectives and the criteria we’ll use for our decision. We invite comments on the Issues Paper.
Have your say by making a submission in response to the draft report.
We invite feedback on our Draft Report. You can have your say before we make a final decision or recommendation.
Have your say by making a submission or attending a public hearing.
We engage with the public through online hearings at specific times in the consultation process. The hearings provide a forum for feedback and inform our decision.
Final Reports or pricing determinations are available immediately to residents and stakeholders. Special reports or licensing recommendations are submitted to the NSW Government.
You can get involved by making a submission to an open consultation, or by attending a public hearing. We thoroughly review all submissions and your opinion informs our draft and final reports.
