IPART monitors 3 major public water utilities, 20 private network operator water utilities and 12 private licences retailers licensed under the Water Industry Competition Act 2006 (WIC Act) in NSW to check they comply with their licence conditions. We collect annual performance data from each utility.
The Fact sheet about NSW public and private water utilities performance indicators.
The Excel workbook (database) presents performance indicator data from 2012-13 to 2023-24.
Information presented in the database relates to the following regulated water utilities:.
Public water utilities - Hunter Water Corporation, Sydney Water Corporation and Water NSW.
Private network operator water utilities - Altogether - Box Hill, Altogether - Central Park, Altogether Cooranbong, Altogether - Discover Point, Altogether - Huntlee, Altogether - Shepherds Bay, Altogether - Pitt Town, Altogether - Glossodia, Aquacell - Bligh St, Aquacell - Kurrajong, Catherine Hill Bay Water Utility, CPE Barangaroo Recycled Water, Kooragang Water - KIWS, Kyeema Water - Gundaroo, Narara Ecovillage Co-operative, Orica Australia, Rosehill Network - Fairfiled-Rosehill, Sydney Desalination Plant, True Water DTR - Ashbourne, Veolia Water Solutions and Technologies - Darling Quarter.
Private retailer licence water utilities - Altogether Group, Aquacell - Blight St, Aquacell - Kurrajong, AquaNet Sydney - Fairfield-Rosehill, CPE Barangaroo Recycled Water, Kooragang Water - KIWS, Kyeema Water - Gundaroo, Narara Ecovillage Co-operative, Orica Australia, Solo Water - Catherine Hill Bay - Sydney Desalination Plant, Veolia Water Solutions and Technologies - Darling Quarter.
As the nature and scale of operations vary between utilities, comparisons of performance indicator data can be difficult. Therefore, we do not attempt to provide commentary or draw comparisons between the utilities’ data.
Any enquiries about the database should be made to compliance@ipart.nsw.gov.au