Consultation Paper - Monitoring the Retail Electricity and Gas Markets in NSW - 15 August 2024

IPART has commenced its 2023-24 monitoring report on the retail electricity and gas markets in NSW. 

Each year, we are required to monitor and report on certain matters including prices, competitive dynamics and the participation of households and small businesses in the retail electricity and gas markets. 

This year, we would also like to report on how different electricity pricing structures, including time of use tariffs and demand charges, are impacting customers in NSW and the virtual power plant programs offered by retailers. 

To inform our report, we are seeking submissions until Friday 20 September 2024 on: 

• how we should consider prices, competitive dynamics and consumer participation in our report 
• how consumers are impacted by and responding to changing pricing structures, including time of use tariffs and demand charges 
• information on virtual power plant programs in NSW and how consumers are engaging with them 
• other emerging issues that we could investigate as part of our 2023-24 report. 

We are required to submit our report to the Minister for Energy by 30 November 2024.