The Final Report sets out IPART’s decision on discharge factors for non-residential customers. Taking into account stakeholders’ submissions to our Discussion Paper and Draft Report, our decision is to maintain our current practice for pricing determinations where we adopt the values for discharge factors that are set by the regulated water utilities – unless we identify a strong case to do otherwise during the price review process. Utilities should ensure customers understand the impact that discharge factors have on their bills, and the process for seeking an assessment of their discharge factor.
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