The report by IPART to the Minister for Water on State Water Corporation’s compliance with its Operating Licence for the year to 30 June 2009. This report incorporates report to IPART by consultants Halcrow. The report sets out compliance against Operating Licence requirements relating to customers and community, engagement complaint and dispute handling, asset management, water delivery operations and the environment. The report covers the period from 1 July 2008 till 30 June 2009.