IPART has completed a 5-year review of Hunter Water’s operating licence. The Operating Licence has been approved by the Governor and is effective from 1 July 2017.
What we do
Industries we regulate
Local Councils
Insurance Monitor
Water - Licensing Hunter Water Corporation
Review Completed
End of Term Review of Hunter Water's Operating Licence - 2017
Start date: May 2016
Timeline
31 May 2016
13 Dec 2016
21 Feb 2017
17 May 2017
1 Jul 2017
Consultation
Draft operating licence & customer contract
The draft operating licence outlines the proposed terms and conditions that we may recommend to the Minister for Lands and Water to be included in the Hunter Water’s new operating licence.
Submissions
7
Submissions received for Draft operating licence & customer contract
| Date received | Entity | Name | Download |
|---|---|---|---|
| 28 Feb 2017 | Newcastle City Council | Nathan Evans | |
| 1 Mar 2017 | Energy & Water Ombudsman NSW | Rory Campbell | |
| 2 Mar 2017 | Hunter Water | Emma Turner | |
| 2 Mar 2017 | Sydney Water | H Muras | |
| 5 Mar 2017 | Property Owners Association NSW | Rick Banyard | |
| 6 Mar 2017 | NSW Health | David Durrheim | |
| 7 Mar 2017 | Critical Infrastructure Centre | Claudia Woolfe |
* Part of submission not published due to confidentiality and/or other legal reasons
** Submission not published due to confidentiality and/or other legal reasons
Issues Paper
IPART is undertaking a 5-year review of Hunter Water’s operating licence. We have released an Issues Paper as the first step of the review process.
Submissions
11
Submissions received for Issues Paper
| Date received | Entity | Name | Download |
|---|---|---|---|
| 8 Jul 2016 | Individual | Frank and Kim Johnson | |
| 13 Jul 2016 | Environment Protection Authority | Barry Buffier | |
| 17 Jul 2016 | Hunter Water | Emma Turner | |
| 27 Jul 2016 | Public Interest Advocacy Centre | Kristal Burry | |
| 28 Jul 2016 | Energy and Water Ombudsman NSW | Janine Young | |
| 28 Jul 2016 | Fire & Rescue NSW | Greg Mullins | |
| 29 Jul 2016 | Sydney Water | Kate Wild | |
| 29 Jul 2016 | Department of Primary Industries | Gavin Hanlon | |
| 29 Jul 2016 | The City of Newcastle | Ken Liddell | |
| 1 Aug 2016 | NSW Health | David Durrheim | |
| 6 Mar 2017 | NSW Health | David Durrheim |
* Part of submission not published due to confidentiality and/or other legal reasons
** Submission not published due to confidentiality and/or other legal reasons
All documents
Reporting Manual
SUPERSEDED - This Reporting Manual outlines Hunter Water’s reporting requirements under the Hunter Water Operating Licence 2017-2022.
IPART's Report to the Minister
This report outlines our licence review process and the recommended changes to Hunter Water’s operating licence, customer contract and the reporting manual.
Final cost-benefit analysis report
The cost-benefit analysis (CBA) report considers the costs and benefits of recommended material changes to the Hunter Water operating licence.
Recommended operating licence and proposed customer contract
The recommended operating licence outlines the licence clauses that we recommended to the Minister to authorise and require Hunter Water to carry out certain of its functions.
Media Release on draft licence package
This media release provides an overview of the end of term review of the Hunter Water operating licence.
Draft cost benefit analysis
The draft CBA considers the costs and benefits of proposed material changes to the Hunter Water operating licence.
Fact Sheet on draft licence package
This fact sheet summarises our approach to the second phase of stakeholder consultation on the end of term review of the Hunter Water operating licence.
Draft operating licence & customer contract
The draft operating licence outlines the proposed terms and conditions that we may recommend to the Minister for Lands and Water to be included in the Hunter Water’s new operating licence.
Submissions
7
Submissions received for Draft operating licence & customer contract
| Date received | Entity | Name | Download |
|---|---|---|---|
| 28 Feb 2017 | Newcastle City Council | Nathan Evans | |
| 1 Mar 2017 | Energy & Water Ombudsman NSW | Rory Campbell | |
| 2 Mar 2017 | Hunter Water | Emma Turner | |
| 2 Mar 2017 | Sydney Water | H Muras | |
| 5 Mar 2017 | Property Owners Association NSW | Rick Banyard | |
| 6 Mar 2017 | NSW Health | David Durrheim | |
| 7 Mar 2017 | Critical Infrastructure Centre | Claudia Woolfe |
* Part of submission not published due to confidentiality and/or other legal reasons
** Submission not published due to confidentiality and/or other legal reasons
Draft operating licence & customer contract with changes shown
Major changes from the existing Hunter Water operating licence are shown in blue text, and major deletions are shown in strike-through text. Changes to the customer contract are not shown.
Draft reporting manual
The draft reporting manual outlines Hunter Water’s reporting requirements under the draft operating licence.
Advertisement of draft operating licence package & public workshop
Advertisement on the draft operating licence package, seeking stakeholder comments by 3 March 2017 and inviting stakeholder to attend a public workshop on 21 February 2017.
Issues Paper
IPART is undertaking a 5-year review of Hunter Water’s operating licence. We have released an Issues Paper as the first step of the review process.
Submissions
11
Submissions received for Issues Paper
| Date received | Entity | Name | Download |
|---|---|---|---|
| 8 Jul 2016 | Individual | Frank and Kim Johnson | |
| 13 Jul 2016 | Environment Protection Authority | Barry Buffier | |
| 17 Jul 2016 | Hunter Water | Emma Turner | |
| 27 Jul 2016 | Public Interest Advocacy Centre | Kristal Burry | |
| 28 Jul 2016 | Energy and Water Ombudsman NSW | Janine Young | |
| 28 Jul 2016 | Fire & Rescue NSW | Greg Mullins | |
| 29 Jul 2016 | Sydney Water | Kate Wild | |
| 29 Jul 2016 | Department of Primary Industries | Gavin Hanlon | |
| 29 Jul 2016 | The City of Newcastle | Ken Liddell | |
| 1 Aug 2016 | NSW Health | David Durrheim | |
| 6 Mar 2017 | NSW Health | David Durrheim |
* Part of submission not published due to confidentiality and/or other legal reasons
** Submission not published due to confidentiality and/or other legal reasons
Advertisement on Issues Paper
IPART invites submissions from interested parties to the Issues Paper for the 5-year review of Hunter Water operating licence.
Fact Sheet
This fact sheet provides information about the Issues Paper for the Hunter Water operating licence 5-year review.
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