04 Feb 2016
We regularly survey Sydney, other urban and country residents about their use (and non-use) of taxis and other forms of point-to-point transport to obtain data to support our reviews of taxi fares and licences.
IPART commissioned Taverner Research to undertake the survey in November 2015. Taverner has produced a report on the survey.
Taverner Research notes that ‘the stability of key findings [about taxi use] is a major feature of the results’. The results in terms of how many people catch taxis and how often, their experience of waiting times and views on fares and value for money are quite similar to those that were obtained in 2012, 2013 and 2014.
One area of change is the use of alternative forms of point-to-point transport in Sydney.
Use of hire cars, car sharing and ride sharing services all appear to be increasing in Sydney.