09 Sep 2014
IPART is currently reviewing the fees charged by the NSW Trustee & Guardian (NSWTG).
We have released our Draft Report and are seeking comments from stakeholders, including the public. These comments will be considered in making our final recommendations in our Final Report. If you would like to comment on our Draft Report, please lodge a submission by 10 October 2014. Late submissions may not be accepted.
Our Draft Report:
- Proposes a move towards a more cost-reflective, transparent, consistent and fair fee structure, instead of accepting NSWTG’s submission to increase fees.
- Recommends fees are set to recover our estimate of NSWTG’s efficient (not actual) costs, so that vulnerable and disadvantaged clients are not paying for any inefficiency in NSWTG’s operations.
- Recommends that NSWTG should restructure its operations and change the way it delivers its services to control its costs, improve its quality of services, become financially sustainable and deliver better value for its clients.
- Recommends fees that will impact on different clients differently but will result in clients paying, on average, 11% less than current fees and significantly less than the fees proposed by NSWTG.
- Recommends fees for only for some of NSWTG’s services. We do not recommend fees for services where clients can choose whether or not to use NSWTG or another service provider such as a lawyer.
For information about our draft recommendations on NSWTG’s fees, see fact sheet.
A public round table to discuss this review will be held on 23 September 2014.
A Final Report is due to be provided to the NSW Government on 30 November 2014.