Fire and Rescue NSW's fees and charges

Fire and Rescue NSW (FRNSW) provides fire, rescue and hazmat services in cities and towns across NSW. Most of its activities are funded by levies paid by insurance companies and local councils, as well as state budget funding.

Which charges did we review?

FRNSW may charge for some of its services, such as false alarm call-outs to Automatic Fire Alarm systems, attendance at hazmat incidents, statutory fire safety inspections and reports, and attendance at special events. IPART reviewed the services FRNSW may charge for, and made recommendations on these charges, including prices to apply from 1 September 2022.

We submitted our final report to the Minister for Emergency Services in March 2022, together with 5 information papers, on:

• Attendance at false alarms
• Fire safety services in the built environment
• Attendance at hazardous materials incidents
• Automatic fire alarm management
• Fire and Rescue NSW’s other services