Operating Statistics

The information papers below are designed to ensure that all interested parties have ready access to pertinent information on the general performance of the distributors and retailers of electricity in New South Wales. They will be updated from time to time as later data and regulatory and other changes that may affect performance become available.

Electricity

Reporting Year Information Paper
2012/13

Media Release - Electricity retailer's performance to 30 June 2013

Information Paper - Customer service performance of electricity retail suppliers - I July 2008 - 30 Jun 2013

Information Paper - Customer service performance of electricity distribution businesses - 1 July 2008 - 30 June 2013

2011/12

Media Release - Electricity and gas retailers performance to 30 June 2012

Information Paper - Customer service performance of electricity retail suppliers - 1 July 2007 - 30 July 2012

Information Paper - Customer service performance of electricity distribution businesses - 1 July 2007 - 30 June 2012

2010/11

Information Paper - Distribution businesses' performance against customer service indicators -1 July 2005 to 30 June 2010

Information Paper - Electricity retail businesses' performance against customer service indicators in NSW - 1 July 2007 to 30 June 2011

2009/10

Information Paper - Electricity retail businesses' performance against customer service indicators -1 July 2006 - 30 June 2010

Information Paper - Electricity - Distribution businesses' performance against customer service indicators in NSW - 1 July 2005 - 30 June 2010

2008/09

Information Paper - Distribution businesses performance against customer service indicators -1 July 2004 - 30 June 2009

Electricity retail business performance against customer service indicators in NSW - 1 July 2004 - 30 June 2009

2007/08

Information Paper - Distribution businesses performance against customer service indicators -1 July 2003 - 30 June 2008

Electricity retail businesses performance against customer service indicators in NSW - 1 July 2003 - 30 June 2008

NSW Electricity Information Paper No 3/2008 - Demand management in the 2004 distribution review: progress to date

NSW Electricity Information Paper No 2/2008 - Reliability and quality of supply of electricity to customers in NSW - 1 July 2002 - 30 June 2007

NSW Electricity Information Paper No 1/2008 - Electricity retail businesses performance against customer service indicators - 1 July 2002 - 30 June 2007

2007/08

NSW Electricity Information Paper No 2/2007 - Demand management in the 2004 distribution review: progress to date

NSW Electricity Information Paper No 1/2007 - Reliability and quality of supply of electricity to customers in NSW - 1 July 2002 - 30 June 2006

2006/07

NSW Electricity Information Paper No 5 - Distribution businesses performance against customer service indicators - 1 July 2001 - 30 June 2006

2005/06

NSW Electricity Information Paper No 4 - Retail businesses performance against customer service indicators - 1 July 2001 - 30 June 2006

2004/05

NSW Electricity Information Paper No 3 - Reliability and quality of supply of electricity to customers in NSW - 1 July 2002 - 30 June 2005

NSW Electricity Information Paper No 2 - Distribution businesses performance against customer service indicators - 1 July 2000 - 30 June 2005

NSW Electricity Information Paper No 1 - Retail businesses performance against customer service indicators - 1 July 2000 - 30 June 2005

Earlier Reports

2001/02 - 2003/04 Retail Comparative Performance Data

Quality of Service Indicators for New South Wales Electricity Retail Suppliers 1999-00 to 2001-02