This report provides information on the performance of the six electricity distribution businesses that operated in NSW (the Distribution Network Service Providers or DNSPs) prior to 1 July 2001. Its aim is to provide customers and other stakeholders with access to comparative data on the prices and service levels of the DNSPs and make the pricing decisions and methodologies of these businesses more transparent.

As this is the Tribunal’s first Price and Service Report, its content largely reflects the factual information provided to the Tribunal by the DNSPs. In future reports, it is our intention to provide greater commentary and analysis of the information presented. The structure and content of the report is likely to evolve over time and in response to consultation. The Tribunal welcomes any feedback on this report and its usefulness. For more information on the background to the report, and why it has been produced, see Appendix 1.